Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Arlene Global. The terms “we”, “us” and “our” refer to ARLENE GLOBAL LLC, a U.S.-registered limited liability company. ARLENE GLOBAL LLC operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide customers with a secure and convenient shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein (the “Terms”), describe your rights and responsibilities when you access or use our Services.
Please read these Terms carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you represent that you are at least the age of majority in your state of residence, or that you have given consent for any minor dependents to use the Services under your supervision.
To access certain features or place an order, you may be required to provide information such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Accounts may not be transferred, sold, or assigned to another party.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to accurately display our towel products, including descriptions and images. However, actual colors, textures, and fabric appearance may vary depending on lighting, device display settings, and photography.
We do not guarantee that product appearance will exactly match what is displayed online. All product descriptions and availability are subject to change without notice. We reserve the right to discontinue or limit quantities of any product at our discretion.
SECTION 3 – ORDERS
By placing an order, you make an offer to purchase products from ARLENE GLOBAL LLC. We reserve the right to accept or decline any order for any reason. An order is not accepted until payment has been successfully processed and confirmation is issued.
Please review your order carefully before submitting. Once an order is accepted, cancellation may not be possible.
Purchases are subject to our Return & Refund Policy.
Products are sold for personal use only and may not be resold or exported for commercial purposes.
SECTION 4 – PRICES AND BILLING
All prices are listed in U.S. dollars unless otherwise stated and are subject to change without notice. Prices do not include taxes or shipping fees unless explicitly stated.
You agree to provide current, complete, and accurate payment and account information for all purchases. By submitting payment information, you represent that you are authorized to use the selected payment method and that all charges will be honored.
SECTION 5 – SHIPPING AND DELIVERY
Shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, weather, customs, or events outside our control.
Risk of loss and title pass to you once the order is handed over to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including text, images, graphics, logos, product designs, and software, is owned by ARLENE GLOBAL LLC or its licensors and is protected by U.S. and international intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Unauthorized reproduction, distribution, modification, or use of any content is prohibited without prior written consent.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or services that we do not control. Such tools are provided “as is” and “as available,” without warranties of any kind. Your use of third-party tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing third-party websites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is hosted by Shopify. Any purchases made through the Services are transactions directly between you and ARLENE GLOBAL LLC. Shopify is not responsible for any aspect of sales, products, or services provided by us.
SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is governed by our Privacy Policy. By using the Services, you acknowledge that you have reviewed and understood our Privacy Policy and Shopify’s privacy practices.
SECTION 11 – FEEDBACK
If you submit feedback, reviews, or suggestions, you grant us a non-exclusive, royalty-free, worldwide license to use such content for business purposes. Feedback must not violate any laws or third-party rights.
SECTION 12 – ERRORS AND INACCURACIES
We reserve the right to correct any errors, inaccuracies, or omissions related to product information, pricing, promotions, or availability at any time without notice.
SECTION 13 – PROHIBITED USES
You agree not to use the Services for any unlawful purpose, to violate applicable laws, infringe intellectual property rights, submit false information, distribute malicious code, or engage in conduct that harms the Services or other users.
SECTION 14 – TERMINATION
We may terminate or suspend your access to the Services at any time for violation of these Terms. Obligations incurred prior to termination will survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available,” without warranties of any kind, except as required by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, ARLENE GLOBAL LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless ARLENE GLOBAL LLC and its affiliates from any claims arising from your violation of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms, together with our policies, constitute the entire agreement between you and ARLENE GLOBAL LLC regarding use of the Services.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our written consent. We may assign these Terms without restriction.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.
SECTION 22 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services after changes constitutes acceptance of the updated Terms.
SECTION 23 – CONTACT INFORMATION
ARLENE GLOBAL LLC
864 STOCKBRIDGE DR
HOCKESSIN, DE 19707
United States
📧 Email: info@arlenegloballlc.com
📞 Phone: +1 302-300-6416
Business Hours:
Monday – Friday, 9:00 AM – 5:00 PM (U.S. business hours)
Customer support responses within 1 business day.