FAQ

Who operates this store?
This storefront is operated by ARLENE GLOBAL LLC under the brand name Arlene Global.

Where is your business located?
Our operational and mailing address is:
864 STOCKBRIDGE DR, HOCKESSIN, DE 19707, UNITED STATES.

Do you accept returns?
Yes. Most unused items can be returned within 30 days of delivery.

How do I start a return?
Please contact info@arlenegloballlc.com with your order number to request return authorization.

When will I receive my refund?
Approved refunds are processed within 5–10 business days after inspection.

Do you provide tracking information?
Yes. All orders include tracking details sent via email once shipped.

How can I contact customer support?
Email: info@arlenegloballlc.com
Phone: +1 302-300-6416